This conference programme aims to give senior industry professionals access to new ideas, solutions and innovations to help take their departments and companies forward. The agenda is pitched at a high level and we endeavour to present new case studies and new thinkers on the programme each year.

Keynote and seminar sessions give a high-level view of the  industry, offering predictions and insights to help delegates form their future strategies. The interactive workshops and discussion groups complement the larger sessions by drilling down into specific issues, allowing delegates to share their collective experiences and to learn how their peers are dealing with similar situations.

Take part in the programme

If you would like to participate in the programme or recommend any speakers or topics please get in touch.
  • Switzerland's Financial Centre in Rough Waters

    Prof. Dr. Klaus Wellershoff, Chief Executive Officer and Chairman of the Board at Wellershoff & Partners
    • Global economic outlook for the next decade
    • Financial market consequences
    • Competitive pressure and failing financial technology as a major threat to the financial centre
    • The elephant in the room: What is the future value proposi...

    The Future of Fintech: Wide Open & All but Certain

    Spiros Margaris, Venture Capitalist (Margaris Ventures) and Global No. 1 Fintech Influencer
    Spiros Margaris will shed light on global Fintech (financial technologies) trends, and how financial institutions have to change and adapt to survive. He will talk about AI, Big Data, Cyber Security and why branding will play an increasingly bigger role to attract and keep clients.

    Showtime - Auf den Bühnen des Lebens

    Christian Lindemann, International Cirque du Soleil Showstar, Lecturer in Performance
    Der Cirque du Soleil®-Star Christian Lindemann lässt hinter die Kulissen blicken und liefert Übersetzungsarbeit zwischen den Weltbühnen und Ihren alltäglichen Bühnen des Lebens. Eins ist immer gleich – jeder Tag ist ein Auftritt! Er gibt seinen Erfahrungsschatz weiter, um jedem Selbstve...

  • The good, the bad and the ugly news about bank customers

    Andreas Dietrich, Professor for Banking and Finance at Lucerne University of Applied Sciences, Member of the Board of Directors at Luzerner Kantonalbank AG
    Ultimately, it is the customers who are decisive for the business success of banks. This presentation shows how customers behave in different topics and what kind of behavior is good, bad and ugly news for the banks.

    Open, transparent and inclusive: Organization Culture 2.0

    Carsten Sudhoff, Organisational Culture Expert & Leadership Trainer, President at Global Entrepreneurship Network Switzerland
    - Senior executives are dealing with growing demands to innovate and rising pressure on their business models. At the same time they are forced to deal with shifting skills set and employee engagement 


  • Towards Customer Trust in Digital Services

    Marcel Zumbühl, CISO and Member of Group IT Board at Swiss Post, Lecturer at the Department of Management, Technology and Economics at ETH Zurich.
    - How do clients perceive security of digital services? 
    - What mechanisms and signals enable customers to trust the offering
    - How can proactive risk communication help to strengthen the relationship to your customers?

    Banking transformation: From an Interdependent to a Modular Business Architecture

    Stefan Lettig, Member at Disruption Disciples, Manager Business and Platform Solutions at ISS Facility Services

    Various phenomena circulate to describe the existent turmoil in various industries. One of them is disruption and the other is platform revolution. They have a deep impact on the banking industry and require C-Level’s attention. Disruption is changing...


  • A New Asset Class: The Rise of Digital Assets

    Marc P. Bernegger, Serial Entrepreneur focusing on Fintech and Crypto Assets

    - Blockchain as a new technological revolution
    - Similarities between the rise of the internet and the rise of digital assets
    - Bitcoin price vs. the NASDAQ Tech Bubble
    - Crypto assets market overview
    - Crypto Valley and Crypto Nation Switzerla...


    Das Kosten- & Wachstumsdilemma: Lösungsansätze aus Sicht eines Praktikers

    Christophe Racine, Head Financial Institutions Switzerland and Liechtenstein Institutionals & Multinationals at Zürcher Kantonalbank

    Während der informierte Endkunde auf Convenience achtet und von seinem Finanzdienstleister Wohlfühlpakete zu jederzeit und über alle Kanäle einfordert, steht die Bank zunehmendem Margendruck und immer höheren Hürden z.B. aus Regulativen gegenüber. In diesem...


  • Wealth Management in Switzerland vs. Globally

    Urs Bolt, WealthTech and RegTech Expert, Partner at Blockchain Innovation Group AG
    - Trends and drivers of change
    - The evolution of digital wealth management
    - Global WealthTech overview
    - Impact of RegTech
    - Case studies

    What financial institutions can learn from Luxury - using Storytelling to increase your brand value

    Ralf Kostgeld, former Head of Brand Creation at IWC Schaffhausen

    The story of a brand, product or service is more important than ever in an increasingly fast-moving, digitally crowded world. In order to stand out even more from the competition and to develop even more brand power, it is essential to address all the senses of the consumer w...


  • Evolution of Paradigms in Banking IT

    Frank Schwab, Chairman at Hufsy, Co-Founder of the FinTech Forum Frankfurt, Member of the Board of Directors of Gulf International Bank in Bahrain
    - From functional interfaces to machine communication
    - From application silos to machine learning and AI
    - From flat files to blockchain 
    - From high variety infrastructures to edge computing
    - From hierarchical IT organizations to distri...

  • How $24 Trillion Worth of Assets can be Tokenised

    Jan Brzezek, Chief Executive Officer and Co-Founder of Crypto Finance AG
    The 2008 release of Satoshi Nakamoto’s whitepaper called “Bitcoin: A Peer-to-Peer Electronic Cash System”, triggered the invention of the blockchain technology. Today, just over 10 years later, blockchain remains a very young technology with low levels of main...

    Managing the Agile Transformation

    Benedikt Schmid, Chief Information Officer at AXIS Capital

    Discussion group to share insights and learnings on how to manage the agile transformation in a financial services environment.

    - Why agile and what’s in it for a company and the indiv...


  • Open Private Banking: Opportunity or threat?

    Stephan Zilker, COO Zurich & Head General Services at Union Bancaire Privée, UBP SA
    • European regulators have forced EU banks to open up their product offering, payment systems, and client data to 3rd parties 
    • While Swiss rules for open banking are slowly evolving, market forces are already gaining momentum in private banking

    Leadership in complex operational environments

    Oliver Möhl, Chief Operating Officer at VP Bank (Schweiz) AG

          - Operational compl...


  • Getting ready for the Cloud - how to get your IT ready

    Karl Holik, Head BRM IT Strategy & Program Director at Credit Suisse AG

    - Starting situation –regulations, cross border restrictions, technical obstacles, legacy IT estate, fear of loss of control may prevent immediate / straight forward move to hybrid, private, public clouds

    - Examining key success ...


    Change in Wealth Management - Ecosystems and Business Models

    Urs Bolt, WealthTech and RegTech Expert, Partner at Blockchain Innovation Group AG
    - Wealth distribution: today and in the future
    - Behavioral change: from the Baby Boomers to Generation X, Y, Z
    - Impact on wealth management service providers

  • Strukturelle Anpassungen auf dem Weg zur "Kryptobank"?

    Mark Dambacher, Chief Executive Officer at InCore Bank AG
     - Besteht die Notwendigkeit einer (reinen) Krypto Bank?
    - Müssen hierfür eigene Abteilungen in den traditionellen Banken aufgebaut werden?
    - Ist eine Transaktionsbank wichtig im Krypto Bereich?
    - Vorteile für die Kundenbanken bei der Nutzung einer Transaktionsb...

    How does disruption affect the business architecture of a bank?

    Stefan Lettig, member at Disruption Principles, Manager Business and Platform Solutions at ISS Facility Services
    We have entered the age of disruption in the banking industry. To build and maintain competitive advantage, it is necessary to understand the concept of disruption. Whether it is new-market or low-end disruption taking place, appropriate responses must be undertaken. In recent years, the ban...

  • Digitalisierung in einer Schweizer Privatbank

    Christian Friedrich, Founder, Head of Sales, Marketing and Consulting, Member of the Board at aixigo AG
    Wenn Digitalisierung Veränderung bedeutet, was sind die wichtigsten Veränderungen?
    - Welche Art von Technologie wurde eingesetzt und warum?
    - Herausforderungen durch agile Methoden und deren soziale Effekte
    - Lessons Learned für zukünftige Projekte
    - Welchen Nutzen hat die Bank dank der Digitalisierung?
    - Weitere zukünftige Ausbauschritte

    Communicating with customers in 2025

    Martin Krähenbühl, Chief Executive Officer at Assentis Technologies AG
    Communication and expectations change with technology. Digital channels, automation, and advanced data analytics increase the complexity of customer communication as well as they create new opportunities. In the future, financial service providers will know about a customer's issues before they d...

    From life moments to ecosystems: How banks are generating value from their digital investments

    Christian Ball, Global Head of Retail Financial Services

    Learn how European banks are generating value by monetizing their open banking services, capitalizing new insights gained by their data strategies or attracting new customer segments using life moment approaches.


  • Our body – the greatest chatterbox

    Yvonne Schubert, Expert in knowledge of Human Nature at Ypsiologie GmbH

    • Golden rules of analysis of lies
    • Basic input of manipulators, illustrators and emblems
    • Basic tool box for analysing and observing truthfulness and credibility


    Ihr Auftritt ist eine Sprache - Verstehen und sprechen Sie diese schon?

    Fabienne Steffen, visagist and stylist at Face & Style

    - Kommunikation über Kleidung und Erscheinungsbild


    Formula V - Racing Unleashed

    Oddkjell Volle, Chief Executive Officer at Formula V Group Stefan Galicic, Chief Information Officer

    Race the Monza Formula 1 circuit like Kimi Räikkönen! Experience the Formula V world class racing simulation: Based on technical competences derived from a know-how assimilated in more than 20 years of design and experimentation on Formula One tracks all over the world, combi...



    Dr Graeme Codrington, futurist and speaker, international director of TomorrowToday
    "I have had the privilege of working with Richmond Events in both Switzerland and the UK for the past five years, and have enjoyed every engagement. Across the board, their conference teams are professional, focused and a pleasure to work with. Each event they host is well constructed, using...


    Uli Sigg, Entrepreneur and Asian Expert
    "I am impressed by this very structured networking system – there is nothing more efficient!"


    Prof. Aymo Brunetti, Professor for economic policy and regional economics, University of Berne & President of group of experts for the Swiss financial market strategy
    "A perfectly organized event in a marvelous setting."


    Richard De Hoop, passionate entertainer, entrepreneur, author and speaker
    "As a speaker, part of the success in conveying your message, is the amount of time the conference organizer puts into the preparation and the way they take care of your wishes on stage. I can only say that Richmond Events takes excellent care of you as a speaker and I am very honoured that I co...


    Yvonne Seitz, Head Diversity, Culture & Engagement at AXA Winterthur
    "I have been working together with Richmond Events as a speaker in several conferences.The organization is professional, the environment inspiring and the networking opportunities excellent."


    Prof. Dr. Gregor Daschmann, Scientific council of «forum! Für beste Beziehungen», and inventor and author of “FAN-Prinzip”
    „Das Richmond Financial Industry Forum ist eine großartige Möglichkeit, um sich in exklusivem Kreis über aktuelle und zukunftsweisende Themen der Finanzbranche auszutauschen. Auch als Speaker habe ich durch die weiteren Vorträge, die Diskussionen und Gespräche mit den Kolleginnen und Kollegen aus...


    Luc Schuurmans, Head Private Banking (Switzerland), Member of the Executive Board at Bank Linth LLB AG
    "Richmond events excel through their professionalism: A perfect combination of high profile participants, carefully selected speakers taking place in wonderfull locations: A must for every business leader!"


    Damir Bogdan, Digitalization & Innovation Lead at Actvide AG
    "Richmond Events is after ten years already one of the most important high-level conferences within the Financial Services Industry. Meeting so many high level Executives in such short time is an added value for everyone. The Financial Forum is a must."


    Sascha Hostettler, Head of Investment and Corporate Clients, Member of the Executive Board at Hypothekarbank Lenzburg AG

    "Bereits im Vorfeld des Richmond Financial Industry Forum’s hat das Organisationsteam durch einen klaren Prozess geglänzt. Die Rückfragemöglichkeiten sowie die Antwortzeiten kamen mir als Speaker sehr entgegen. Der Event überzeugte mit einem breiten Programm an aktuellen Themen vorgetragen und besucht von Entscheidungsträgern aus den jeweiligen Bereichen. Das Forum besticht auch an seiner 10. Austragung durch die Kombination von Inputs, Netzwerk und einem aussergewöhnlichen Ambiente."


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